Comparing Apples and Apples – Objective Sustainability Assessment of Vehicles and Mobility Services

“Electric vehicles are much better than other cars because only they have truly zero emissions.”

“Completely wrong, think of all the stuff going on during battery production and especially the emissions of the power stations.”

“There isn’t any, I use 100% renewable energy only.”

“But you have to build up all the solar panels and wind turbines first and put that on the bill. In total, diesel is still much better.”

“Then you must include building all the oil wells, docks, ships, pipelines, refineries as well. That’s a lot.”

“No, I don’t – because they are already there.”

“But not forever, and this infrastructure can’t even be used for hydrogen to run fuel cell electric vehicles.”

“Then make that hydrogen from your renewable electricity.”

“That’s nonsense. You would need five times more electric energy than for a battery electric vehicle.”

“But fuel cell electric vehicles give you a much higher range.”

“If it’s about range, plug-in hybrids are still the best solution.”

“Certainly not. They need two drivetrains and energy infrastructures in parallel, and most of them are never driven in electric mode.”

“But the market proves that plug-in hybrids are what customers really want.”

 

Sounds familiar? When arguing about which mode or drivetrain may be the most sustainable and promising choice for future mobility, we see even experts comparing not only apples and oranges but all kinds of fruit and even vegetables these days …

So it is certainly worth trying to structure this and cut the sustainability elephant into clear slices. As the fictional conversation above shows: to quantify and compare costs, emissions or social impact (the three pillars of sustainability), looking solely at a vehicle’s utilization profile and powertrain technology is certainly not enough. They are off course important but only one part of the system that is to be assessed. But what are the other elements of this system? I personally recommend adding the following five aspects of the life span to the basic vehicle or service usage:

 

1. Vehicle Provision

As development determines the properties of the future vehicle, we primarily hold them accountable for “their” vehicle’s impact during utilization phase – especially its emissions. But the development phase itself has a direct impact too, even if comparably minor. Replacing hardware prototypes by virtual ones e.g. significantly reduces not only time and costs but also emissions; choosing less complex technical solutions (such as a battery electric vehicle instead of an internal combustion vehicle) reduces the required testing and validation including its side effects; digitalizing work processes allows both globalization and teleworking and thus adds up to social responsibility.

In the same way, the direct impact during marketing, sales and finance is certainly smaller than the one that is caused during this phase but actually happens later on: At the end of the day, it is salespersons who have the biggest leverage on customers’ decision which car they purchase or which mobility mode they select. In relation to that, the sustainability potential during the marketing, sales and finance phase itself, e.g. shifting to online sales and marketing, is comparably low.

While development, marketing and sales play only a minor role, vehicle production certainly fills each vehicle’s backpack with ecologic and social impact stemming from manufacturing and logistics processes. Here, the complete value chain from material mining to delivering the complete vehicle or service must be taken into account.

2. Energy Provision

Gasoline, diesel, e-fuels, hydrogen, electricity – every form of energy must be generated, stored, processed and distributed before it is available in the vehicle and converted in mechanical performance. And all these sections of the well-to-tank-process – i.e. electrical power generation, distribution and buffering on one side, oil or gas extraction or generation, refining, transport and storage on the other side – contribute to a vehicle’s sustainability balance.

In addition, accidents in power stations, oil rigs, tankers, pipelines or hydrogen filling stations as well as political and military conflicts over resources and energy dramatically demonstrate how well-to-tank processes do not only have a direct impact, but also bear especially ecologic and social risks.

3. Maintenance and Repair

Wear and tear require service, technical complexity and errors lead to problems that must be fixed, accidents cause damage that must be repaired. In any case, occurrence and impact of these measures depend largely on the vehicle concept and utilization mode: As electric drivetrains have dramatically less parts and cause less thermal and mechanical wear than combustion engines, their impact in service and maintenance is significantly lower. On the other side, vehicles used in mobility services show significantly higher wear, accident rates and even vandalism than privately owned vehicles.

4. End-of-life

At the end of their usable lifespan, vehicle components or complete cars are collected, analyzed and disassembled. Whether parts can be reused or recycled or must be scrapped significantly adds up to the quantitative sustainability indicators. E.g., remanufacturing engine parts or reusing degenerated EV batteries in battery second live applications help reducing the end-of life impact.

5. Infrastructure

Last but certainly not least: Infrastructure is often forgotten because it is considered “already there”. But a fair comparison of technical concepts must also include the economical, ecological and social impact of providing, maintaining and eventually removing the facilities, equipment and IT-systems required for all parts of both the provision and usage phase. In this sense, creating hydrogen from electricity by electrolysis might look emission free at first glance but a look at the impact of providing and maintaining the required plant shows a different picture. The impact of infrastructure has to be looked at over a longer period of time. Developing electric vehicles for the first time e.g., might require building up a new test facility for lithium-ion-batteries but may also make unnecessary the renewal of an existing test facility for diesel engines at a later point in time.

 

In a nutshell, this approach requires looking at both processes and infrastructure for every phase of the product or service life cycle. The table below gives a very basic overview of the emerging tree model. Eventually, extending the system boundaries in this way allows comparing apples and apples again.

Culture eats Strategy for Breakfast. The true reason why change fails …

We all know this – of course only from friends and acquaintances, not from own experience: The New Year’s resolutions, which are off course fixed and irrevocable, such as eating healthier or doing more sport, are torpedoed by the inexorably breaking power of habit at the beginning of February and then die a quiet and pitiful death. What remains is persistent frustration and the monthly debits of the gym’s annual contract.

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The resolutions of companies, called strategies in technical jargon, all too often suffer a similar fate. These, too, do not usually fail because they lack sense, consistency or necessity, but – quite the contrary – because they are so reasonable, coherent and necessary from the point of view of those responsible that their comprehensive implementation is seen as granted and any further intervention as an unnecessary effort and thus as superfluous. And just as on the cold Sunday morning in February, when a sudden feeling of mild pain in the back is reason enough not to run in the park as planned, habits strike mercilessly here too, this time in the form of the corporate culture, which has often grown over years and decades.

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“We have now derived everything cleanly, agreed and communicated to everyone. Everyone said they understood what to do and why. Why on earth it is not happening now?”. In the current situation days, this can be life-threatening. A company that, in times of change (such as current in the areas of digitalization, mobility or sustainability) is prevented by consciously or unconsciously retarding forces from adapting quickly enough to the constantly changing framework conditions and rules of the game, inevitably loses its connection and is then suddenly “out of the game”.

The ability to really know the culture of one’s company on the one hand and, on the other hand, to be able to influence it in a targeted manner if necessary, is therefore an essential prerequisite for the sustainable implementation of strategic goals. What sounds simpler than it is, because corporate culture does not mean how enthusiastic the employees of a company are about its brands and products, but the sum of their individual attitudes, desires and feelings as well as the common norms, values and behaviors arising from group dynamic interaction. And this makes it a critical factor for the desired sustainable implementation of change needs: Are these communicated comprehensibly and well-founded down to the lowest level and their implementation maintained, or is this prevented by a middle management level acting as an impermeable clay layer? Are the employees responsible for the implementation really behind the strategies, or is there rather the view that “those up there” have again come up with something new, but as with the last times, this time again it won’t be eaten as hot as it was cooked?

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A positive corporate culture in this sense connects all levels of the hierarchy and creates a fundamental openness to change through trust. An important detail here is that “together” includes all partners involved in value creation, not only employees in the legal sense. Culture does not stop at organizational boundaries. And: Corporate culture cannot be captured by one-time online employee surveys and certainly not changed by executive decisions overnight – not even with the help of specially appointed and in the end even externally recruited cultural specialists. A long-term, bi-directional and honest interaction between management, executives and employees is a prerequisite for successful and lasting change in corporate culture. And not so much – as is often misinterpreted – out of pure philanthropy (although a decent and respectful treatment of employees and executives, which is a side effect, is certainly welcome), but primarily simply for the benefit of the company.